Shipping policy

Shipping Policy

Processing and Delivery We aim to ship all orders within one to two business days from the date the order is placed. We ship internationally via DHL Express, which typically takes between 3 to 5 business days to reach North America, Europe, or the GCC region. Customers will receive a tracking number once the order has been dispatched.

Inventory Availability If an item purchased is not in stock, we will inform you within one business day. In such cases, we will offer a full refund to the original mode of payment or an exchange for another product of equal value.

International Compliance & Transactions Gipci for Trading and Exporting Clothing and Khan El Khalili Products (جيبسي للتجاره وتصدير منتجات الملابس و خانالخليلي) will NOT deal with or provide any services or products to any OFAC (Office of Foreign Assets Control) sanctioned countries in accordance with the laws of Egypt.

Multiple transactions may result in multiple postings to the cardholder’s monthly statement.

Customers are responsible for any customs duties or local taxes applicable in their respective countries upon delivery.